Customer Service Advisor Knowledge Test

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Closes 30 Nov 2021

Introduction

Welcome to the Access Trafford Contact Centre knowledge test. You will need access to the internet and you will have upto 10 minutes to answer the questions. All answers can be found by visiting the Council webiste www.trafford.gov.uk 

Good Luck 

1. What is your name?
2. What is your email address?
If you enter your email address then you will automatically receive an acknowledgement email when you submit your response.
3. What is your organisation?
4. What day and time can you attend story time at Sale Library and is there any other information that the customer may need to know when attending?
5. What is the fee for a resident to book a treatment for a domestic property for Ants using the Pest Control Service?
6. Which Party and Ward does Councillor Daniel Jerrome represent?
7. What is the annual charge for a property in Trafford which is in Council Tax Band D?
8. Please find and complete the first page of the Trafford Housing Benefit and Council Tax Support claim using the information below. Name- Miss Snow White Address- Access Trafford, Sale Waterside, Sale M33 7ZF nino- JP271793B Email- access.trafford.gov.uk tel: 016191222000