HOST Customer Satisfaction Survey - Page 1 of 3 - Trafford Council's Citizen Space

1. How helpful and polite were our staff?

Extremely helpful and polite Very helpful and polite Somewhat helpful and polite Not so helpful and polite Not at all helpful and polite

2. How knowledgeable did our staff appear in how they dealt with your enquiry?

Extremely knowledgeable Very knowledgeable Somewhat knowledgeable Not so knowledgeable Not at all knowledgeable

3. How clear was the information that you received?

Extremely clear Very clear Somewhat clear Not so clear Not at all clear

4. How did you find the facilities at HOST?

Excellent Good Satisfactory Poor Very poor Not applicable

5. How would you rate our service overall?

Excellent Good Satisfactory Poor Very poor

6. What improvements to our service do you think we could make?

7. If you were not satisfied with the service, please let us know why?